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Germany, Düsseldorf, Adhesive Technologies

Internship Customer Success Management LOCTITE Pulse

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

  • You will be part of our mission to drive customer satisfaction, retention and loyalty by understanding client needs, providing timely assistance and contributing to the development of customer success strategies
  • Help gather and analyze customer feedback and data to identify trends and areas for improvement
  • Contribute to the creation of reports and presentations on customer success metrics
  • Assist in creating and updating customer-facing documentation and resources
  • Collaborate with the Customer Success Manager to develop training materials for clients
  • Assist in organizing and promoting customer advocacy programs

YOUR SKILLS

  • Student who has successfully passed first semesters of business-related studies, mech. engineering, computer science, electrical engineering
  • Strong written and verbal communication skills in German and English language
  • Proficient skills in Excel, PowerPoint, Word
  • Creative, independent work style and good team player
  • Openness to take over various tasks in an agile, start up like environment

We offer you an attractive salary between € 800-2.025 gross per month. The exact amount of the remuneration depends on the desired duration, the type of internship (voluntary or mandatory) and existing degrees.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 24059463
Contract & Job type: Full Time, Limited Term
Contact information for application-related questions: Recruitment-Germany@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
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Performance Bonus & Incentives
Performance Bonus & Incentives Company Pension Schemes
Company Pension Schemes Flexible Benefits
Flexible Benefits Employee Share Plan
Employee Share Plan Insurances & Services
Insurances & Services My Henkel Bike
My Henkel Bike Health & Social Services
Health & Social Services Fitness with Urban Sports Club
Fitness with Urban Sports Club On-site Canteens & Restaurants
Les avantages peuvent varier en fonction du grade