At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
- Provide customer service via email, and chat
- Use consultative sales skills to assess client goals, educate them on the benefits of eSalon, propose a customized eSalon solution, and save clients from discontinuing service
- Maintain a satisfactory level of productivity and customer satisfaction; Meet and exceed individual goals
- Retain clients in accordance with company requirements and customer needs
- Document client interactions accurately
- Communicate ongoing retention activity and progress; Reply to clients and reviews through Social Media
- Project professionalism and work cooperatively with other departments and seek further advice and guidance when necessary